Factorio:Terms of Service

Below are the same terms of service as Wube™, as this site is run by them as well. This wiki adheres to the below terms where applicable.

The basic rule is: Use common sense. We try to be reasonable, please be too.

The Game

• Factorio is still in the development. That means it is an unfinished product so it may contain bugs and unfinished features.
• The game is still evolving and is subject to changes in the future.
• We are not liable for any damage that might be caused to you by downloading, installing and using our software.
• Especially we are not responsible if you stay awake all night long playing Factorio and can't go to school / work in the morning :)
• You download, install and use Factorio at your own risk.
• There's always the possibility of the development of the project being discontinued at any time.
• Use of our online matching server and mod portal requires an account on our website.

Paid content

• Factorio demo is available to anyone free of charge.
• You get access to the game by buying (single payment) the membership.
• Possesion of the membership entitles you to all the updates to the digital content associated with this membership for free in the future. Specifically this means that future updates to the core game are for free. However this doesn't include any more significant products that we might release, such as a Factorio DLCs, Factorio 2, etc.
• The contents and the price are subject to change in the future. We reserve the right to change the prices and change content when we feel it is appropriate.
• Possesion of the membership entitles you also to use of the mod portal (see below for the details) and multiplayer matching server.

The Mod Portal

• The mod portal website and in-game integration are available for all purchasers of the game
• We reserve the right to remove a mod or edit any mods listing without notice.
• All mods uploaded must have the permission from the author of the mod, and must not contain any copyrighted material (without permission).
• Any inappropriate behaviour by users in the discussions feature can lead to account deactivation.

Steam integration

• Paid memberships are entitled to the Steam key which allows them to add Factorio to their Steam library.
• This Steam key is meant solely for the owner of the membership, from whose profile page it was generated.
• Giving away / selling / etc. the Steam key to someone else is direct violation of this ToS and will lead to interrupting the membership.
• We reserve the right to change the policy of giving out keys with above restrictions in the future.
• People who buy the game via Steam will have an account automatically created at our webpage. This will allow them to use other services we provide or will provide in the future (i.e. mod repository, MP matching server).

Purchase and Refunds

• After the purchase you will receive an electronic invoice from our payment processing service.
• After the purchase you will also receive a confirmation email from us with the upgrade code to your new tier and instructions on how to use it.
• There are no additional or hidden fees. You pay once for the product (the membership tier) and that is it.
• Refunds are possible in following scenarios (please contact us by email at support@factorio.com):
  • The purchase has not been authorized or it has been a fraud.
  • The user has technical issues with the game (it doesn't run or works improperly).
  • The user has accidentaly purchased the game multiple times (typically double purchase scenario).
• Refund requests must be made within 30 days of the initial purchase.

Intellectual Property and Sharing

• You may use Factorio and other paid content for your own personal use.
• All the content in the game is owned by us. This includes the user provided content that makes it into the game as well (for instance namely translations).
• Don't sell, copy, transfer or distribute the game, its hacked / altered version, any of its parts or any of our paid content.
• Ask us for approval to use the game, any of its parts or any materials on our website for any commercial purpose.
• You may use the free factorio headless server to run and operate a commercial service providing servers to players. However we reserve the right to request the cessation of the service should an issue with the service provider arise.

Use of service

• Children may use an account established by their parent or legal guardian with the approval of such a person.
• The game doesn't contain explicit violence and we believe it is appropriate for children from 12 years.
• If you wish to cancel your account please send us an email to support@factorio.com.
• We reserve the right to restrict or suspend accounts of users that will clearly violate the terms of service or our privacy policy. In such a case we will first try to resolve the situation by communicating with the user. Suspending the account is the last resort.

Other

• Don't do anything that could harm the development of the game or its distribution.
• The materials appearing in the game or on the Factorio website may include technical or typographical errors. We don't warrant that any of the materials are complete, accurate, or up to date.
• Any kind of abusive or clearly inappropriate behavior in regards to service we run (forums, mod portal, matching server) is a violation of these terms of service.
• There are couple of places where you can share ideas and opinions with other players (our Forum, Twitter, Facebook page). Please behave there appropriately and don’t do anything that gets us into trouble.
• In case of legal dispute, the governing laws of the Czech Republic will apply.

We reserve the right to update these terms at any point in time with immediate effect. Last update was on 22nd of Feb 2018.